Skip to content

Cart

Your cart is empty

Continue shopping

Join our newsletter

Subscribe to our newsletter and get 10% off your first order.

By entering your address, you confirm that you have read our privacy policy.

AFTERCARE

WARRANTY

Emanuele Bicocchi jewelry is handcrafted in high-quality 925 sterling silver and is covered by a warranty against conformity defects found within 24 months from the date of purchase.

REPAIR AND RESTORATION

For all jewelry outside the warranty period, we offer repair and restoration services designed to preserve its beauty over time.

Our services include:

  • Repair of clasps and chains
  • Professional polishing and cleaning
  • Bracelet size adjustment
  • Restoration of the original finish or plating

Each service requires a personalized quotation. For further information, please contact our customer service at orders@emanuelebicocchi.it.

JEWELRY CARE

925 sterling silver is a precious metal and may naturally oxidize over time, regardless of the quality of the material. To preserve its shine, we recommend following a few simple care instructions:

  • Store your jewelry in a dry place, preferably inside its dust bag or wrapped in a soft cloth.
  • Avoid direct contact with perfumes, lotions, cleaning products and chemical substances.
  • Remove your jewelry before activities that may damage its surface, such as sports, swimming or manual work.
  • Remove your jewelry at the beach, in the pool or at the spa.
  • Wear your sterling silver jewelry regularly. Frequent use helps reduce oxidation and maintain its natural brightness.

OUR PLATINGS

Our platings are made with gold, platinum, rhodium or ruthenium. Over time and with wear, plating may naturally fade. To best preserve the original finish, we recommend storing plated jewelry separately, inside a case or its dust bag, to reduce the risk of scratches and friction.

HOW TO CLEAN YOUR JEWELRY

For sterling silver, use a soft silver polishing cloth to gently clean and polish the surface. Specific cleaning products are not necessary; on the contrary, we recommend avoiding aggressive detergents. For deeper cleaning, the jewelry can be rinsed with lukewarm water and mild soap, then carefully dried immediately after rinsing.

For plated jewelry, use a soft, dry cloth to gently remove any dirt or fingerprints, avoiding strong rubbing in order not to damage the plating.

PROFESSIONAL CLEANING

For professional cleaning or further assistance, please contact our customer service at orders@emanuelebicocchi.it.

Save it to your wishlist

The wishlist is reserved to registered customers. Log in or create an account to save your favourite pieces.